The specific focus of our services is to stabilize or reduce operational costs, while increasing the cash flow to, and the value of, your property. The desired effect is achieved by making all elements work together as a cohesive unit, thus effectively maintaining the property as a community standard.
The Natoma Company and properties managed utilize the state of the art Rent Manager software system, which assures accuracy and efficiency. Financial statements are prepared for owners by the 10th of each month and will keep you apprised of the financial status of your project. The statements will show all income, expenses, and activity of your project.
Services provided by The Natoma Company — Property Management Services include the following:
Monitoring of Onsite and Conditions Within Property
This is insured by weekly visits (more often is necessary) to the property and inspections and evaluations of the property and staff.
Establishing Continuing Maintenance Programs
This, along with preventative maintenance programs, is utilized to ensure that the property is kept in top physical condition and provides aesthetic appeal, thus protecting the value of your investment.
All vendors used on the properties we manage are pre-screened by executive staff members. Once approved, their liability and worker's compensation insurance is monitored closely to ensure that their coverage is kept current.
When and if necessary, complete or partial structural renovations will be performed by outside contractors and will be coordinated and overseen by The Natoma Company. Tenant population rehabilitation can also be implemented.
Relationship with Residents
This is important in order to reduce turnover, gain optimum rents, instill pride in and respect for the property, and provide the finest quality service.
On-site personnel are selected, trained, and supervised in a manner designed to provide the highest quality of performance obtainable. Continuing education is encouraged and professionalism is expected at all times from all of the personnel.
Negotiate Service Contracts
Continuing efforts are made to reduce the costs, but not the quality of the services required to maintain, and/or improve your property. We utilize applicable discounts and wholesale purchasing power to reduce cost while maintaining a high quality of service.
Obtaining bids for roofs, renovations, major repairs and replacements of Capital items.
Establishing a Marketing Plan
By keeping in tune with the preferences of the target markets, your goals and the maximum rental scale and occupancy for the complex are achieved. Detailed weekly traffic reports are collected and reviewed, and market surveys are performed continuously to keep competitive in the marketplace.
Increase Rents as Aggressively as the Market Permits
This provides an increase of cash flow to accommodate rising expenses and will allow properties to produce additional income for cash disbursements to the owner. Our property visits include, but are not limited to the following: 1. Inspection of vacant units 2. Checking files and applications 3. Traffic reports and guest cards 4. Inspection of grounds 5. Check maintenance requests completed and uncompleted 6. Inspection of pool and laundry facilities Air conditioner filters and smoke detectors are generally checked quarterly, and unit inspections done on an annual basis. Safety inspections are conducted on a monthly basis.
Want to know what to expect with The Natoma Company?